Terms of Service

Arc Eye Terms of Service Agreement

This Terms of Service Agreement ("Agreement") is entered into by and between Arc Eye ("Company") and the user ("User") accessing or using the Company's website, purchasing its products, or utilizing its services.

1. Acceptance of Terms

By accessing Arc Eye's website, purchasing its products, or utilizing its services, the User agrees to be bound by the terms and conditions outlined in this Agreement. If the User does not agree with these terms, they should not use the website, purchase any products, or utilize any services.

2. Products

Arc Eye sells hardware and software products ("Products") through its website. Descriptions, specifications, and prices of the Products are subject to change without notice.

3. Services

Arc Eye may provide services ("Services") including but not limited to installation, technical support, and training. The terms and conditions for Services are outlined in separate agreements and may be subject to additional fees.

4. Payment

Users agree to pay the listed price for the Products purchased and the fees for any Services utilized. Payment is processed securely through Arc Eye's designated payment gateway.

5. Delivery

Arc Eye will make reasonable efforts to deliver the Products in a timely manner. However, delivery times may vary and are not guaranteed. The risk of loss and title for Products pass to the User upon delivery.

6. Warranty

a. Hardware Warranty: Arc Eye warrants that its Beoray Products will be free from defects in materials and workmanship under normal use for a period of 3 years from the date of purchase. The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

b. Software Warranty: Arc Eye warrants that its software Products will perform substantially in accordance with the accompanying documentation. The warranty does not cover compatibility issues, user error, or third-party software conflicts.

7. Limitation of Liability

a. Hardware: In no event shall Arc Eye be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use the hardware Products, including but not limited to loss of data, loss of revenue, or loss of profits.

b. Software: Arc Eye shall not be liable for any damages arising from the use of its software Products, including but not limited to software errors, data loss, or system downtime.

c. Services: Arc Eye shall not be liable for any damages arising from the provision or utilization of its Services, including but not limited to service interruptions, data loss, or delays.

8. Indemnification

The User agrees to indemnify and hold harmless Arc Eye from any claims, damages, or losses arising from the User's use of the Products or Services in violation of this Agreement or applicable laws.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Arizona, USA. Any disputes arising under this Agreement shall be resolved through arbitration in Phoenix, Arizona, USA.

10. Changes to Terms

Arc Eye reserves the right to update or modify this Agreement at any time without prior notice. Users are responsible for regularly reviewing the terms. Continued use of the website, Products, or Services after changes constitute acceptance of the updated terms.

11. Contact Information

For questions or concerns regarding this Agreement, please contact Arc Eye at contact@arceye.com.

By using Arc Eye's website, purchasing its Products, or utilizing its Services, the User acknowledges that they have read, understood, and agreed to the terms and conditions of this Agreement.